Learn How to Fix QuickBooks Desktop Error code H202 or H505 like a Pro:

When it comes to being reliable as well as well-functioning accounting software, there is no other option in the market better than QuickBooks Desktop. The reason behind this is quite simple as it offers a great deal of multi-user performance and the best part about the services of the software is that you get a very cooperative team of professionals who can help you to get you through in case you are facing any errors.

But, due to the fact that it is programmed according to the needs of both small as well as medium companies, there is a lot that it packs in itself. Thus, facing errors is not something that you won’t experience. Among QuickBooks error H202, H303 and H505 are the most common ones and many users have to face these. So, today we are going to talk about what causes these errors and how can you fix them if you are not able to contact the customer service toll free number at 1-888-351-0999. But first, let’s understand what these errors cause.

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QuickBooks Desktop Error H202 and H505 usually occur when the user switches between normal to multi-user mode. Although, H202, H303 and H505 appear together as a part of one big issue whereas H202 is quite special and it occurs when the user tries to access a file which is not present in their computer rather it is present on the server.

You may see the following error messages on your computer screen when QuickBooks Error H202 and H505 occurs:

QuickBooks Error Code H202 – Screenshot
QuickBooks Error Code H505 – Screenshot

Causes of QuickBooks Error H202 and H505

Being one of the most common errors that appear in QuickBooks Desktop, there are multiple reasons that cause these errors to happen. So, the following are some of the reasons that might be the ultimate cause of these issues:

  • The Configuration for Hosting is not set correctly to the correct values and details
  • QBCFMoniterService or QuickBooks database server manager (QuickBooksDBXX service) has not initiated yet.
  • The file is present on the servers or a Virtual Machine.
  • .ND file is either, mis-configured, corrupted or Damaged
  • The IP address of the host computer is not accessible by QuickBooks desktop
  • Critical Network might be absent from the configuration.

Read Also: How to resolve QuickBooks Error code 7010?

What are the Effects of these QuickBooks H series errors?

Following are some of the effects that you will experience due to the presence of these errors while you are using QuickBooks Desktop:

  • You will not be able to find a certain folder
  • The system will shut down completely randomly
  • Proper functioning of the system will be disbanded
  • The presence of these errors will be quite repetitive
  • The flow of data will be halted both incoming as well as outgoing

See Also: What is QuickBooks component repair tool?

Simple Methods to Fix QuickBooks Error H202 and H505

There are a bunch of solutions that you can perform in order to fix these QuickBooks H series errors. The reason for their being so many methods of fixing these errors is because of the frequency of these errors popping up being too regular.

Method #1: Running QuickBooks File Doctor Tool

QuickBooks File Doctor (QuickBooks Tool Hub) - Screenshot

This is one of the most powerful tools that is manufactured by the developers themselves. Not only it simply detects the error by itself but also it successfully resolves the QB errors including the ones that we are talking about in this article. So, all you have to do is to visit the official website of Intuit and download QuickBooks File Doctor. Once it is installed, simply run the QuickBooks file doctor program and sit back while the tool completes its purpose.

Method #2: Check whether QuickBooks Services are running or not

Following are the steps that you need to perform in order to check whether or not QuickBooks Services are running or not:

  • On the desktop, press ‘Windows + R’ keys to open Run window, once it opens, write ‘services.msc’ in the box and press Enter key.
  • A list will appear on your screen, select QuickBooksDBXX, check for the start-up type to be Automatic.
  • Check the status of the service of QuickBooksDBXX and make sure that it is started or Running already.
QuickBooks Services are running or not - Screenshot
  • Now, click on the ‘Recovery’ tab, check the ‘First Failure drop-down’ menu and choose the option saying ‘Restart the service’. Perform the same with other failures.
  • Once done, click on the ‘Apply‘ Button and then click on ‘OK‘ button.
  • Check if the QuickBooks Error Code H202 is still showing up or not. In case the error shows up again, then contact the professionals for better aid.

Read this also: Steps to Resolve QuickBooks Error 6000

Method #3: New QuickBooks Company File Folder

New QuickBooks Company File Folder - Screenshot 1

Following are the steps that you can perform to create a new QuickBooks company file folder:

  • On the hosting computer, make a new folder.
  • Under the permissions, select to Share the folder and QuickBooks company files as well.
  • Copy .qbw file to the recently made folder.
  • Now, visit the multi-user mode and try to open QuickBooks company file.

Method #4: Verify hosting and Services

Verify the hosting

  • Firstly open QuickBooks on all hosting computer.
  • After that go to ‘File‘ and then ‘Utilities‘.
Utilities tab in QuickBooks - Screenshot
  • See ‘Host Multi-User Access‘ on the list, this computer is not hosting the file. Go to the next system. Please remember that you do not need to change anything on your workstation.
Verify hosting in QuickBooks - Screenshot
  • If you see ‘Stop Hosting Multi-User Access‘, hit a click to choose it.
Stop Hosting Multi-User Access - Screenshot
  • Your file must be closed window, finally click on ‘Yes‘ option.

Verify the services

  1. Make sure that your ‘QuickBooksDBXX‘ and ‘QBCFMonitor Services‘ are started.
    • Hit a click on ‘Windows‘ button and then press the ‘Windows + R‘ keys to bring up the run box.
    • Type ‘MSC‘ at there and then press ‘Enter‘ key on your keyboard.
  2. Service window: Scroll down and see presence for ‘QuickBooksDBXX service‘.
  3. If your are unable to see QuickBooksDBXX Service:
    • Start the ‘QuickBooks database server manager‘ and then verify that the QBDBMS is also installed on the server.
    • If you run the full program on the server, open QuickBooks and then choose and verify that hosting is enabled.
  4. Hit left mouse key twice on the ‘QuickBooksDBXX service‘ and then verify that the Startup Type is and service status is start.
Verify the Services in QuickBooks - Screenshot
  1. Now click on ‘Recovery‘ option.
  2. Open computer system menu and then select restart (This will automatically restart the QuickBooksDB service if it fails.)
  3. Remember perform the same action for Second failure.
  4. Hit a click to ‘Save’ the changes.
  5. Repeat all the above steps for ‘QBCFMonitor Service‘.
  6. Now open QuickBooks in the multi-user mode on each workstation.

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Method #5: Network Connectivity testing and calibration

  • For this, the first step is to open the QuickBooks software on all the systems networked for using QuickBooks
  • And then, click on the file menu and then choose utilities tab, followed by turning off hosting
Stop Hosting Multi-User Access - Screenshot
  • After that, it is recommended to press Windows key and then type “This PC” on the QuickBooks host system
  • The next step is to double click the Network option from the left windowpane, in order to verify that all the networked are visible.
  • Once done with that, ping all the workstations respectively from QuickBooks host/server system
  • The user is then required to start to ping the QuickBooks server/host from the computer facing the error code
Ping the server from a workstation - Screenshot
  • It should be noted that the command for the ping test has to be done on Command Prompt
  • Lastly, the user is required to ping command syntax: ping [Computer Name] and then hit Enter

Method #6: Configure Firewall Settings on the server

Configuring QuickBooks firewall and security exceptions - Screenshot

The user needs to ensure that the server system is set to allow QuickBooks through firewall. The user needs to follow the steps below:

  • The user needs to check configure firewall and internet security settings for QuickBooks desktop for detailed instructions, in order to set up the windows firewall exceptions
  • And once the user has set up the firewall permissions, then he/she is recommended to open QuickBooks on workstations
  • The last step is to move to the file menu and then choose switch to multi user mode
Switch to multi user mode - Screenshot

In case everything works properly, then the issue is resolved.

Interesting Read: Uses of QuickBooks Install Diagnostic tool


We hope that above-mentioned solutions help you in fixing QuickBooks Error Code H202 or H505. In case the error persists or shows up again, you can contact our certified QuickBooks premier support team for better aid. You can dial our toll-free 1-888-351-0999 and speak to our experts within no time.


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