Learn how you can fix QuickBooks Error Code 15221 in 8 simple steps

QuickBooks is a popular accounting and bookkeeping software that helps small- and mid-sized companies perform day-to-day tasks with ease and without errors. The software makes accounting flexible and straightforward for even those who are not experts in the field. However, like all computer software have their issues, QuickBooks desktop gets a few errors at times as well. Some of the QuickBooks Errors may be fixed with simple troubleshooting, and some may require an expert or skilled team to fix them.

In this blog post, we are going to discuss QuickBooks payroll update error 15221, which is a download error. Read on to know when this error might occur, what changes may lead too this error and how you can fix them.

Read Also: How to Fix QuickBooks Error 404 (Service Message Error 404)?

When Do You Encounter QuickBooks 15221 Error?

Users generally encounter QuickBooks Error Code 15221 when they update QuickBooks or try to download a payroll update. An error window pops-up while opening the updated version. Due to this error, a user may fail to launch the updated software. There may be multiple reasons for your encounter with this error, but the good part is that they may quickly be resolved with the help of the basic and easy troubleshooting steps mentioned in this post. You can perform the steps as provided here or contact our team of experts for help.

What Causes QuickBooks Error 15221?

Inaccurate configurations of Internet Explorer may cause the failure of any computer software or tool. It works simultaneously when you try an updated version of QuickBooks accounting software or any other software. As a result, many files do not match with the C-Run time files of the Internet Explorer. When the accounting software is in the process of getting downloaded, it tries to undergo a verification process for authentication of the digital signatures for protecting the computer and contents of a user. Consequently, if the signatures do not match or are deemed unoriginal, the user does not get to re-launch the updated version of QuickBooks or fail while downloading a payroll update.

See Also: How to resolve QuickBooks error code 1722?

Methods to Fix QuickBooks Payroll Error 15221

The simplest and most credible way to fix this QuickBooks error 15221 is updating the existing version of the Internet Explorer available in your Windows computer. You must perform that manual update from Microsoft download sender. Once Internet Explorer is updated, you are more likely not to receive this error again. In case the issue persists, it may be because any windows program file functioning on your computer system is corrupt, damaged, or unstable.

Please note that the maker of QuickBooks – Intuit does not offer support for Windows products. It’s advised to contact an expert immediately to fix this problem and avoid many others.

Troubleshooting Steps to fix QuickBooks Error 15221

Following are the 8 quick steps in order to resolve QuickBooks payroll update error 15221:

Step 1: Clean install and reinstall QuickBooks

Step 2: Next, open Internet Explorer

Step 3: Click on the Gear icon on right-hand top and click on internet options from the drop-down menu

Do changes to the Internet Options - Screenshot 2

Step 4: Click on the Security tab and then choose trusted sites

Add intuit data protect to the trusted sites - Screenshot

Step 5: Tap on the site and insert the website

Step 6: Click on Close

Step 7: Hit Apply and OK

Step 8: Expired windows certificate may occasionally cause QuickBooks error code 15221 and thus, running the windows update may be useful.

Also see: Fix QuickBooks Com Error Crashes While Mailing Invoices

Final Words…

Please note that the maker of QuickBooks – Intuit does not offer support for Windows products. It’s advised to contact an expert immediately to fix this QuickBooks Error 15221 and avoid many others. Or else you can get in touch with our 24/7 QuickBooks support support team via our toll-free number i.e. +1-844-539-0188. Our experts and Intuit certified professionals will be happy to help you.

More Helpful Topis:

How to Transfer QuickBooks to another Computer [Fixing Guide]

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