Step by Step Guide to Fix QuickBooks Error Code OL-392 (When Updating Accounts)

QuickBooks is a magnificent accounting software that is trusted by millions of small and mid-sized business owners in meeting their business goals. But despite being a cutting-edge software, QuickBooks sometimes receives errors and glitches that may create unnecessary problems for its users. QuickBooks Error 392 is one such problem that occurs when updating the accounts. This error also known as OL-392 that indicates that there is some problem in your bank/financial institution account updates. This error may also show up if the active program windows crashes.

This motive of this blog post is to give you detailed information of QuickBooks Error Code 392. Here is everything you should know about the error code, from causes to solution:

You may also read: Steps to settle QuickBooks error 80029c4a

When does QuickBooks Error 392 appear?

This error code may occur during installing any software or program, while shutting down or starting Windows, or at the time of the Windows installation. This error may cause your computer to crash frequently, often when you use same program. Identifying this error is very simple as a pop up saying QuickBooks Error OL-392 will show up on your computer screen. Your windows operating system will respond slow to keyboard and mouse inputs upon the occurrence of this error. Your computer may also start freezing.

What causes QuickBooks Error 392?

There might be one or more of the following reasons that cause QuickBooks Error 392:

  • An incomplete installation or corrupt downloaded version of the software may be the reason of occurrence for this error.
  • A recent change made in QuickBooks software while installing or uninstalling it.
  • Corruption in a Windows registry.
  • Corruption in QuickBooks files and programs or Windows system files.
  • Deleted QuickBooks files, either by mistake or by another program.

Read Also: How to Troubleshoot the QuickBooks Error 6144?

How to Fix QuickBooks Error OL-392 (When Updating Accounts)?

You can perform the following troubleshooting steps to fix QuickBooks Error Code 392:

Step 1: Repair Registry Entries Related to QB Error 392

Important: We recommend you take help of IT expert as incorrect editing may cause irreversible damage to your computer. If you are not an expert and attempting to manually edit the Windows registry, you may end up crashing your windows and your system may stop functioning if anything goes wrong. Contact an expert if you have even slightest of the doubt.

  • Firstly you need to create a backup of your data by exporting a part of the registry related to Error 392, for example, QuickBooks.
  • After that Press the Start button.
  • Open search box and type in Command (don’t press enter key).
  • Press CTRL-Shift on your keyboard computer and hit enter.
  • A permission dialogue box will show up on your computer screen.
  • Select Yes.
  • You will have a black box on your screen with a blinking cursor.
  • Type “regedit” and press ENTER key.
  • In the Registry Editor choose the Error 392 related key that you wish to create a backup of.
  • Go to File Menu and select Export.
  • Select the folder in which you want to keep the QuickBooks backup key in the Save list.
  • Now name your backup file in the File Name box.
  • Please note that the ‘Selected branch’ is selected in the Export Range box.
  • Click on Save to save changes.
  • The file will get saved with a .reg file extension.
  • Now, you have a backup ready for the QuickBooks-related registry entry.
  • Now, you can contact an expert for manually editing your registry as it is very crucial (perform it on your own if you are an expert).
  • Run a Full Malware Scan of your computer.

You might also like: How to fix QuickBooks error code 15215?

Step 2: Make a clean your System Junk & its Temporary files or folders by using disk cleanup

QuickBooks error Code 392 may also occur due to a virus or malware infection on your system. Such malicious software can damage, delete or corrupt Runtime Errors-related files. Once you run a cleanup, everything in your PC like the temp files and folders will also be removed. This step isn’t suggested just to eradicate Error Code OL-392, it also enhances the overall performance of your computer.

  • Press the Start key.
  • Open search box and type in Command (don’t press enter key)
  • Press CTRL+Shift keys on your keyboard computer and hit Enter key.
  • A permission dialogue box will show up on your computer screen.
  • Select Yes.
  • You will have a black box on your screen with a blinking cursor.
  • Type in “cleanmgr” and press ENTER key.
  • You will receive a result on your computer screen that will tell you of the space that can be freed from your computer to offer you more space.
  • There will be multiple checkboxes in the Disk Cleanup dialog box to be selected. Temporary Files take up most of the disk space.
  • Select the boxes that you want to clean.
  • Finally Press OK key.

Step 3: Enable TLS 1.2 Security Protocol

  • At first, you need to press Windows+R keys from the keyboard to open the Run box.
  • After that type INETCPL.CPL (This command will open Internet Properties)
  • After that hit a click on Advanced tab option and scroll down to the security section
  • Now do a Uncheck the Use TLS 1.0 and make a check on Use TLS 1.2
  • Hit a click on Apply and then OK button.
  • Finally reboot your computer and try to open your QuickBooks.

Read Also: What is the Use of QuickBooks database server manager?

Other possible Solutions

  • You can update the computer device drivers
  • Use Windows System Restore to Undo recent changes in the system and go back to the stage when QuickBooks was working fine.
  • Uninstall and reinstall QuickBooks Program that may be related to QB Error 392
  • Run Windows System File Checker (“sfc /scannow”)
  • Check all the available updates available for Windows and install them.
  • Perform a thorough Clean Installation of Windows.


Anytime you need assistance with QuickBooks Error code 392 or any other QuickBooks related issue, you can call us at +1-844-539-0188. Our QuickBooks pro technical support experts are available round the clock and they posses cutting-edge tool and technology to offer you quick and precise solutions of all your QuickBooks accounting software related issues.


Related Posts