Here are the 7 simple ways to fix QuickBooks Error -6190 and -816 like a pro:

QuickBooks Desktop, Error 6190, 816 is usually experienced when another user is logged in to the company file in a single-user mode. This error can be a bit daunting to rectify and can further result in data loss. You might experience such an error, if there is any issue with the company file and the transaction log file. To help you in rectifying such an error, we have designed this piece of writing, sharing the complete details related to the error code 6190 816. Thus, make sure that you read this article carefully till the end.

Moreover, we recommend you to consult a professional, if you are dicey with the basics of QuickBooks or if you feel resolving this error is out of your league. You can give us a call at our toll-free number +1-844-539-0188, and ask our QuickBooks premier support team to assist you in the process of getting rid of QuickBooks error 6190 and 816. Feel free to call us anytime, our ProAdvisors will be happy to help you.

You may also see: What are the steps to troubleshoot QuickBooks error 80070057?

What is Error codes 6190, 816 in QuickBooks?

QuickBooks Error Code 6190 816 - Screenshot

Specifically speaking, Error code 6190 816 comes up in the system when a user tries to log in a company file in a single-user mode. It usually shows up on the screen with a warning message that shows: QuickBooks was unable to open the company file on the hosted system. You can notice such an error when trying to log in to the company file. There are a handful of methods using which one can fix their system from these errors. But, to ensure to fix the problem once and for all, we will discuss a single method. We will break it into steps so that it will offer a complete guarantee of fixing this issue completely with the ease of understandability.

Reasons behind QuickBooks error 6190

The below factors can trigger such an error in QuickBooks. Let us understand each of the factors one by one:

  • The user might face the issue, in case of update failure in the software
  • Or, if there is data corruption in the software and the company file
  • The user can also end up in error 690 if the transaction log file doesn’t match the company file
  • In case the user isn’t able to access the files, in case the company files are stored in the read-only network folder. It might also cause QB error codes 6190, -819
  • Also, if the user is trying to open the company file in the single-user mode
  • In case the transaction log file doesn’t match the company data file, then this kind of error could be seen

See also: How to Resolve QuickBooks Error Code 15103?

Simple and Credible Ways to Fix QuickBooks Error 6190 and 816

Following are the steps a user will need to go through completely in order to fix QuickBooks Error code -6190 and -816. So let’s get started:

Step 1: Downloading and Installing QuickBooks Tool Hub

QuickBooks Tools Hub - Screensahot
  • Start with closing QuickBooks
  • Visit Intuit’s website and download QuickBooks Tool Hub
  • Select the downloaded file and follow the on-screen instructions in order to install the tool
  • Once the installation is completed, double click on the icon on the Windows home screen to open the tool.

Step 2: Run QuickBooks Tool Hub and Quick fix the file

Run Quick Fix my Program - Screenshot
  • Once the Tool Hub is running, select the Company File Issues tab on the top of the screen
  • Select the option Quick Fix my file
  • Click on OK and let the software complete the process, once done launch QuickBooks Desktop

Also read: How I can resolve QuickBooks error code 9000?

Step 3: Run QuickBooks File Doctor

  • Under the tool hub, you will also be able to find the tool named QuickBooks File Doctor. Select the Company file issue tab.
QuickBooks File Doctor (QuickBooks Tool Hub) - Screenshot
  • Run QuickBooks File Doctor, it will take up to one to two minutes
  • Once done, select the company file, or you can select the Browse and Search option to find the company file
Intuit QuickBooks file doctor tool - Screenshot
Intuit QuickBooks file doctor tool – Screenshot
  • Now, select the Check your file option and press on Continue
QuickBooks File Doctor - Check Damage File (Screenshot)
  • Lastly, enter your QB admin password and then click on Next to run the process

Step 4: Choose the issue type

  • Users will come across two options if they are using any version which came after QB Desktop 2011. So, the users need to choose the right option from the below mentioned two:
    • Open the file in a newer version of QuickBooks: In this case, the tool will open the company file in any version of QuickBooks which is either QuickBooks 2011 or later
    • Repair the file in your existing version: This option will fix the existing version of QuickBooks.

You may see also: How to Fix QuickBooks Error Code 15222?

Step 5: Update the software and Backup files

Update QuickBooks from Main Menu - Screenshot 2
  • Now, navigate to the options tab and then choose the mark all option and then hit save
Update QuickBooks from Main Menu - Screenshot 2
  • After that move to the update now tab and also mark the reset update box
  • Also, choose the get updates tab
Update QuickBooks from Main Menu - Screenshot
  • And then, when the message update complete displays on the screen, then close QuickBooks
  • The next step is to reopen QuickBooks. In case the user gets the message to install the update, then hit Yes
  • After the installation is complete, reboot the system

Note: It is always advised to regularly run Updates and verify and rebuild data in order to save the system from crashing and facing errors.

Step 6: Rename the company file

Renaming the installation folders - Screenshot

The user needs to ensure that the system used should be the one having the company file. After that, he/she needs to rename the files. This won’t cause the data loss. The steps involved in renaming the file are as follows:

  • For this, the user needs to open the company folder
  • And then, the transaction log file and company file will have the same name but different extensions. Let us take an example, the company file will be named as [company name] .qbw.nd and a transactions log file will be named as [company file name].qbw.tlg. The user needs to identify the company file out of the two. This is the only confusing part of renaming the file.
  • After that, right click the company file and choose the rename option. Also, enter any new name or ad OLD at the end
  • The user needs to ensure to avoid deleting extension or .qbw.nd from the end
  • Also, rename the transaction log file without omitting the extension
  • And then, exit the system
  • Lastly, open QuickBooks and make an attempt to login the company file

Read this also: What is the solution of QuickBooks error 1321?

Step 7: Update the Windows

Install All Available Windows Updates - Screenshot

Updating the windows operating system is recommended as it prevent the user from security breches that may cause the installation issues.

  • The very first step is to visit the start menu
  • After that click on the settings option and then choose the update and security option
  • The next step is to open the windows update tab
  • And then click on the check for update tab. In case, there are any updates available, then it will be downloaded automatically
  • Lastly, the user needs to reinstall the QuickBooks software after the install completes

Step 8: Restore your system

  • You need to first press the windows icon or further click on the start tab.
  • Now, search for system restore using the search bar.
  • And also click on the enter tab.
  • The next step is to open the system restore tool.
System restore
  • You need to carry out the on-screen steps.
  • Further, enter the password in case required.
  • Click on the finish tab once the process ends.
  • When the system restoration is complete, continue working on the software to check if the issue still exists.

Read also: Fix QuickBooks crash com error in 6 steps

Final Words…

So, this is the step by step method using which you or any user can fix QuickBooks Error code -6190 and -816. In case, even after following all the aforementioned steps, the error is not fixed, contact our team of QB experts and we will be glad to assist you with any QB related issue. We hope that you find this article helpful. Please contact us if you have any more questions. Give us a call at our toll-free number i.e. +1-844-539-0188, and let our QuickBooks support team handle the issue on your behalf.


Related Posts